NLS Stitchings

Crochet from Me to Thee

PRIVACY POLICIES

The EU has put into place a new privacy act, effective May 25, 2018, called GDPR – General Data Protection Regulation, which gives each user more control of their own information. More information about GDPR can be found here.

For my pattern sales, all services are provided by third-party services. As a rule, the third-party providers used will only collect, use and disclose your information to the extent necessary to allow them to provide their relevant services. Each has their own privacy policy and you can find this information linked below.

Pattern sales - the shopping cart

This is provided by Ravelry and you can read their privacy policy here. As a seller on Ravelry, I receive a copy of each download email that gets sent out after purchase - these emails are sent automatically by Ravelry and it is done so that sellers have proof of delivery. Ravelry stores your email address, which may be linked to your Ravelry account if you are a member, and I have access to this sales information. However, I delete my copies of the download emails and prefer to use the records stored on Ravelry should an issue with download delivery occur. 

Payments and transactions

All payments are processed through PayPal and you can read their privacy policy here. Currently, with the new PayPal arrangement with Ravelry, I do not receive any notifications of payment emails. Previously I would receive an email with each purchase, but they were deleted. Should an issue occur, I consult my PayPal records. When I download my sales data from PayPal for accounting, I do not download or store lists with sensitive data - I simply store the sales figures.

Comments and blog posts

My blog is built and hosted by SquareSpace and you can read their privacy policy here.  I do receive an email for each comment left on my blog. These are automatically deleted They are however stored with SquareSpace. SquareSpace also provides me with basic website analytics, such as popular content and traffic referrers. Besides URLs of referrers, I receive no personal details. All this data is stored within SquareSpace to provide website owners with useful insight to help them provide more successful content.

Contact form and direct email

When you get in touch with me you are required to provide your name and email address so that I can reply to you. Generally, I do store these emails within my own email provider so that I have a record of our discussion should you get in touch again about an issue, or should there be a need for me to act or make amendments to any information within a pattern, or on this website. These emails are never shared, and your details remain private.

Cookies

Ravelry (the shopping cart), PayPal (the payment processor), Webs (website host), and SquareSpace (blog host) all use cookies for their needs - they remember whether you've left a comment before or have an item in your shopping cart. These can be deleted as per your request via your browser.

Other Outlets

My patterns are also available on the Loveknitting. Click the link to view their privacy policy. I receive no payment or order details at all from this company, only monthly or quarterly statements of earnings.